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If you take YouGov surveys and need support, please visit our support center for members.

Your YouGov account

Information about logging into your YouGov account and YouGov products

Product user guides

  • All the information you need to know about YouGov BrandIndex. Accessible to YouGov BrandIndex customers only, requires you to log into your YouGov account.
  • All the information you need about the Profiles. Accessible to YouGov Profiles customers only, requires you to log into your YouGov account.
  • All the information you need to know about YouGov BrandIndex Lite
  • All the information you need about the Profiles Lite
  • Your comprehensive guide to analysing your survey data in YouGov Crunch
  • All the information you need too to know about Self-serve surveys
  • All the information you need too to know about CPS YouGov

Knowledge base

  • Member support for Rewards and account issue

    If you take YouGov surveys and need support, please visit our support center for members. For hel... Read more
  • I haven't received a confirmation code

    If you're trying to create a YouGov Platform account but haven't received a confirmation code to ... Read more
  • Getting Help & Contacting Support

    This page contains information about how to get in contact with YouGov.   Client Support The YouG... Read more
  • Platform Login Issues

    Why do I receive an error message when I try to log in? You’ll get a "Login failed." error messag... Read more
  • Change or Reset your Password

    You can change your password for security reasons or reset it if you forget it. Your Platform Acc... Read more
  • Logging in to your Platform Account

    Single Sign On Single Sign On Authentication (or SSO Authentication) allows you to log in to mult... Read more
  • Creating a Platform Account

    Before you can start using YouGov Platform or any of the products, you will need to create an acc... Read more
  • I can't access my YouGov account

    To access your YouGov account, you can login here: https://platform.yougov.com/home Once you've l... Read more
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